Services outages for the BlackBerry, which have plagued smartphone users worldwide for three days, spread to Colombia Wednesday, news site Enter.co announced.
Users in Colombia, Chile, Argentina, Brazil and Venezuela began reporting service failures Wednesday morning.
“BlackBerry users in the Americas may be experiencing intermittent service this morning,” said a press release. “We are working to resolve the situation as soon as possible and apologize to our customers for any inconvenience generated. We will be updating as soon as we have more information.”
Millions of BlackBerry users, especially in the Middle East, Africa, India and Europe, have not had service for as many as three days.
According to the Canadian company that makes the smartphones, Research in Motion (RIM), the problem began when a crucial link in its central server failed, and the backup system didn’t work either.
RIM reassured BlackBerry subscribers that it is working to fix the problem. “Restoring full service is our #1 priority,” the company tweeted.
According to news source NDTV, BlackBerry was already struggling with competing smartphone companies, with its shares approaching a five-year low.
